{"id":24000,"date":"2020-10-19T17:19:53","date_gmt":"2020-10-19T17:19:53","guid":{"rendered":"http:\/\/coolingsourcethermal.com\/?page_id=3"},"modified":"2026-02-04T11:38:36","modified_gmt":"2026-02-04T18:38:36","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/coolingsourcethermal.com\/coolingsourcethermal.com\/NEW2025\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row][vc_column][vc_column_text]<\/p>\n<h1>Privacy Policy<\/h1>\n<ol>\n<li>Introduction<\/li>\n<\/ol>\n<p>Cooling Source (\u201cCooling Source,\u201d \u201cwe,\u201d \u201cour,\u201d or \u201cus\u201d) designs and manufactures thermal management solutions for commercial, industrial, and defense-related applications. We are committed to protecting personal information, sensitive business data, and export-controlled technical information collected through our website, <strong><a href=\"http:\/\/www.coolingsource.com\/\" data-outlook-id=\"948515c4-65d1-4150-b16a-3fd1d85c0e1d\">www.coolingsource.com<\/a><\/strong>\u00a0(the \u201cWebsite\u201d).<\/p>\n<p>This Privacy Policy describes how we collect, use, protect, and disclose information in compliance with applicable privacy, security, and export-control regulations.<\/p>\n<h2>2. Scope and Intended Audience<\/h2>\n<p>This Website is intended exclusively for <strong>business-to-business (B2B)<\/strong>\u00a0use, including:<\/p>\n<ul>\n<li>Customers and prospective customers<\/li>\n<li>Defense and government contractors<\/li>\n<li>Suppliers, partners, and subcontractors<\/li>\n<\/ul>\n<p>The Website is <strong>not intended for consumer or personal use<\/strong>.<\/p>\n<h2>3. Information We Collect<\/h2>\n<h3>a. Business and Personal Contact Information<\/h3>\n<p>Information voluntarily provided may include:<\/p>\n<ul>\n<li>Name and job title<\/li>\n<li>Company name<\/li>\n<li>Business email address<\/li>\n<li>Business phone number<\/li>\n<li>Business mailing address<\/li>\n<li>RFQs, drawings, specifications, and inquiry details<\/li>\n<\/ul>\n<h3>b. Technical and Usage Information<\/h3>\n<p>Automatically collected information may include:<\/p>\n<ul>\n<li>IP address<\/li>\n<li>Browser type and operating system<\/li>\n<li>Pages visited and access timestamps<\/li>\n<li>Referring websites<\/li>\n<li>General geographic location (country\/state level)<\/li>\n<\/ul>\n<h3>c. Export-Controlled and Sensitive Technical Data<\/h3>\n<p>Cooling Source <strong>does not request classified information<\/strong>\u00a0via this Website. Any technical data submitted may be subject to <strong>ITAR, EAR, or other export-control laws<\/strong>\u00a0and will be handled in accordance with those regulations.<\/p>\n<h2>4. How We Use Information<\/h2>\n<p>We use collected information to:<\/p>\n<ul>\n<li>Respond to RFQs, inquiries, and technical requests<\/li>\n<li>Support engineering, manufacturing, and customer service activities<\/li>\n<li>Evaluate supplier and partner relationships<\/li>\n<li>Comply with contractual, regulatory, and government requirements<\/li>\n<li>Improve Website performance and content<\/li>\n<li>Maintain records required for defense and export-controlled programs<\/li>\n<\/ul>\n<h2>5. ITAR and Export Control Compliance<\/h2>\n<p>Cooling Source operates in compliance with applicable U.S. export-control laws, including:<\/p>\n<ul>\n<li><strong>International Traffic in Arms Regulations (ITAR)<\/strong><\/li>\n<li><strong>Export Administration Regulations (EAR)<\/strong><\/li>\n<\/ul>\n<p>By accessing this Website or submitting information, you acknowledge that:<\/p>\n<ul>\n<li>You will <strong>not submit classified information<\/strong>\u00a0through this Website<\/li>\n<li>Certain information may be restricted to <strong>U.S. Persons<\/strong>\u00a0as defined under ITAR<\/li>\n<li>Cooling Source reserves the right to restrict access, block submissions, or remove content to maintain export-control compliance<\/li>\n<li>Unauthorized access, disclosure, or export of controlled technical data is strictly prohibited<\/li>\n<\/ul>\n<h2>6. Defense-Grade NDA and Data Submission Disclaimer<\/h2>\n<h3>a. No Implied Confidentiality<\/h3>\n<p>Information submitted through this Website <strong>is not automatically considered confidential<\/strong>\u00a0unless expressly covered by a <strong>separate, written Non-Disclosure Agreement (NDA)<\/strong>\u00a0executed by Cooling Source.<\/p>\n<h3>b. Controlled Technical Data<\/h3>\n<p>Do <strong>not<\/strong>\u00a0submit:<\/p>\n<ul>\n<li>Classified information<\/li>\n<li>Proprietary defense data marked as restricted without prior authorization<\/li>\n<li>Technical data subject to ITAR or EAR unless explicitly requested and contractually approved<\/li>\n<\/ul>\n<h3>c. Government and Defense Programs<\/h3>\n<p>For defense, aerospace, or government programs, all data exchange must occur through <strong>approved secure channels<\/strong>\u00a0and under appropriate contractual agreements. Website submissions do not replace or override program-specific security requirements.<\/p>\n<h2>7. Cookies and Tracking Technologies<\/h2>\n<p>Cooling Source uses cookies and similar technologies solely to:<\/p>\n<ul>\n<li>Ensure Website functionality<\/li>\n<li>Analyze traffic and performance<\/li>\n<li>Improve user experience<\/li>\n<\/ul>\n<p>Cookies do not collect sensitive technical or personal data. Browser settings may be adjusted to disable cookies, though Website functionality may be limited.<\/p>\n<h2>8. Information Sharing and Disclosure<\/h2>\n<p>Cooling Source does <strong>not sell or rent<\/strong>\u00a0personal or business information. Information may be shared only:<\/p>\n<ul>\n<li>With trusted service providers supporting IT, hosting, or analytics<\/li>\n<li>With customers, suppliers, or government entities as required for contractual or regulatory purposes<\/li>\n<li>When required by law, subpoena, or government authority<\/li>\n<li>To protect Cooling Source\u2019s legal rights, intellectual property, and security interests<\/li>\n<\/ul>\n<p>All third parties are required to maintain appropriate confidentiality and security controls.<\/p>\n<h2>9. Data Security<\/h2>\n<p>Cooling Source implements commercially reasonable <strong>administrative, technical, and physical safeguards<\/strong>, including:<\/p>\n<ul>\n<li>Controlled access to systems and data<\/li>\n<li>Secure hosting environments<\/li>\n<li>Restricted handling of export-controlled information<\/li>\n<\/ul>\n<p>Despite these safeguards, no internet transmission can be guaranteed to be fully secure.<\/p>\n<h2>10. Data Retention<\/h2>\n<p>Information is retained only as long as necessary to:<\/p>\n<ul>\n<li>Fulfill business, contractual, or regulatory obligations<\/li>\n<li>Comply with export-control and record-keeping requirements<\/li>\n<li>Resolve disputes and enforce agreements<\/li>\n<\/ul>\n<p>Export-controlled data is retained and disposed of in accordance with applicable laws and regulations.<\/p>\n<h2>11. Your Rights<\/h2>\n<p>Depending on applicable law, you may request:<\/p>\n<ul>\n<li>Access to your personal business information<\/li>\n<li>Correction of inaccurate information<\/li>\n<li>Deletion of information, subject to regulatory and contractual limitations<\/li>\n<\/ul>\n<p>Requests may be denied where retention is required by law or defense regulations.<\/p>\n<h2>12. Third-Party Links<\/h2>\n<p>This Website may contain links to third-party websites. Cooling Source is not responsible for the privacy practices, content, or security of external sites.<\/p>\n<h2>13. Children\u2019s Privacy<\/h2>\n<p>This Website is not intended for individuals under the age of 13. Cooling Source does not knowingly collect information from children.<\/p>\n<h2>14. Policy Updates<\/h2>\n<p>Cooling Source may update this Privacy Policy at any time. Changes will be posted on this page with a revised \u201cLast Updated\u201d date.<\/p>\n<h2>15. Contact Information<\/h2>\n<p>For questions regarding this Privacy Policy, export-control compliance, or data handling:<\/p>\n<p><strong>Cooling Source<\/strong><br \/>\n<strong>Email:<\/strong>\u00a0<a href=\"mailto:privacy@coolingsource.com\" data-outlook-id=\"cc930daa-2ead-43fa-ba3e-aa828df21d8a\">privacy@coolingsource.com<\/a><br \/>\n<strong>Phone:<\/strong>\u00a0925.292.1293<br \/>\n<strong>Address:<\/strong>\u00a02021 Las Positas Ct. suite\u00a0101, Livermore, CA 94551[\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row][vc_column][vc_column_text] Privacy Policy Introduction Cooling Source (\u201cCooling Source,\u201d \u201cwe,\u201d \u201cour,\u201d or \u201cus\u201d) designs and manufactures thermal management solutions for commercial, industrial, and defense-related applications. We are committed to protecting personal information, sensitive business data, and export-controlled technical information collected through our website, www.coolingsource.com\u00a0(the \u201cWebsite\u201d). This&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-24000","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Privacy Policy - Heatsinks<\/title>\n<meta name=\"description\" content=\"Privacy Policy. 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